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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience:  15 yrs. experience as a certified appliance technician.
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My dishwasher fills up but then I can only hear the switch

Resolved Question:

My dishwasher fills up but then I can only hear the switch noise but no washing, no mo motor sound. What's going on ?
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello, Thank you for using this service, I will be helping you with your problem today

Do you have the full model number? look inside on one of the side walls there should be a tag thanks, Bryan

Customer: replied 1 year ago.


665.16662992


Thank's

Expert:  Bryan replied 1 year ago.
Okay great. Now all you here is the timer ticking is that what you're trying to say but nothing is washing at all ?
Customer: replied 1 year ago.


Exactly.

Expert:  Bryan replied 1 year ago.
Okay so the pump is not starting, do you have a voltmeter? Can you check voltage?
Customer: replied 1 year ago.


Yes, where do I do that ?

Expert:  Bryan replied 1 year ago.
Okay you need to take the panel off under the door, there are two screws holding this panel on it's an access panel for underneath the dishwasher. Once that is off you will need to unplug the pump motor and then start the machine and see if you are getting 120 V to the pump motor assembly, Pump and Motor Assembly W10428773 Main Product Viewyou should be getting 120 V.
Customer: replied 1 year ago.


which is + or - there is black blue yellow and gray wire

Expert:  Bryan replied 1 year ago.

black and gray I believe should have the voltage. I need to see if I can find the wiring diagram.

Expert:  Bryan replied 1 year ago.
try different wires while I look. this has a reversable motor for drain.
Customer: replied 1 year ago.


I get 120 v between the blue and the black

Expert:  Bryan replied 1 year ago.

Okay and the motor doesn't run? That's not good, if you're getting voltage and the motor will not start it will need to be ordered and replaced. Here is a link where you can order the part. There is also a video there to show you how to replace it. http://www.repairclinic.com/PartDetail/Pump-and-Motor-Assembly/W10428773/2002648?modelNumber=665.16662992?RCAID=1000065 good job ! Thanks very best wishes, Bryan

Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 7 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.


Thank's...I'll see if it's Worth buying a motor or a new dishwasher.


 


From where are you writing ?


 


I'm in Gaspé, eastern Québec, Canada

Customer: replied 1 year ago.


Just a cranky noise after the solenoid switches in...oh well...have a nice evening

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