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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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have front load washer that is getting black spots on clothes.

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have front load washer that is getting black spots on clothes. could you please help. bearing at back of drum seems rough and machine is very noisy when operating.

Hello, Thank you for using this service, I will be helping you with your problem today

good evening. okay you say the bearing in the rear seems rough ? can you move the big pulley in the rear in and out and up an down ?

Customer: replied 4 years ago.


no movement of pulley in any direction that you asked

okay but its loud in spin ?
Customer: replied 4 years ago.


very load!!

okay thats not good news, the rear bearing is going bad, and with that the spots your getting are comming from the bearing. the real problem with this is its a major job "huge actually" they don't sell the rear bearing separate from the rear tub assembly so the whole rear half of the drum will need to be replaced. stupid setup if you ask me. the drum is available for $213.00 ! plus its an over sized part which means more shipping. you can order this @ http://www.repairclinic.com/PartDetail/Rear-Drum-with-Bearing/131525500/407639?modelNumber=970-C48112-10?RCAID=1000065 the whole machine has to be torn down to replace this. sorry for the bad news, thanks , Bryan
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