Hello, Thank you for using this service, I will be helping you with your problem today
Good evening, so this isn't draining correctly either ?
I noticed the water in the soap dispenser hasn't been draining well lately but didn't think much of it.
I came down after a second load of laundry today and there was soapy water all over the floor underneath the machine.
I checked the drain filter... and that's when a large amount (ie 6 cups) of water came out.
I looked in the soap dispenser (ie took the drawer out and peered inside). I then followed that up with putting my hand into the drain space, and I didn't find anything clogging it.
with that information, what do you suggest I do next? how can I assess if there is a blockage?
I can't remove the top right now. There is a dryer stacked on top of it and I would need assistance to do so.
If the lines are clear, what would the next steps be? where else should I look?
I don't think it's 100% the soap lines, because they haven't been draining for some time and today is the first and only time there has been water leaking from the bottom.
So, using the diagrams as a reference, I need to check the dispenser lines F-323, F322, and F321.
it doesn't make sense to me that a blockage in the soap lines would result in a large amount of water coming out from the drain filter. Why? Would it be because of an accumulation of water over a long period of time or from a singular event?
I'm sorry for all the detailed questions, but I'm trying to create a troubleshooting plan for when I can get help to get the dryer off. I have the 3 diagrams printed off, so please feel free to use the parts codes on the diagrams as references.
when you refer to "check the drum" --> what am I checking for? leaks? cracks? mold? what numbers on the diagram? http://www.searspartsdirect.com/partsdirect/part-model/LG-Parts/Washer-Parts/Model-WM2301HR/3204/0153200/F1101005/00002
when you refer to "the drain hose from the pump to the drum" --> are you referring to k342 on the diagram above?
are there any valves I should be looking for in particular?
Thank you for your help as well. It's very much appreciated.