How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

nexxt 500 series washer.. error code reads "E:" no other number.

This answer was rated:

nexxt 500 series washer.. error code reads "E:" no other number. how do I clear it so washer is usable
Hello, Thank you for using this service, I will be helping you with your problem today. can you get us the full model number of the machine itself ?
Customer: replied 3 years ago.

where do I find number (not my machine)

usually inside the door on the side where the hinges are. there should be a tag
Customer: replied 3 years ago.

either WFMC544suc17984268 OR


okay perfect, now on this fault code is there a number after the E ? like E:01 through E:24 ?
Customer: replied 3 years ago.

No just E:

okay lest see if we can pull up the last error codes stored in the machine. rotate the cycle selector know to OFF enter test program, push and hold the spin selection and delay start buttons at the same time. Then rotate the cycle selector knob CCW to permanent press cold position. Hold the spin selection and I start buttons until P:01 shows in the display. Let me know if this goes into the test program.
Customer: replied 3 years ago.

did not go into test program

okay thats not good. it means the control has failed. that would account for the bad error code. heres a link to the control module you need to order and replace to fix the issue. MC544SUC15/1794/0153200?keySuffixId=NA&pathTaken=partSearch&pathRender=modelComponent&documentCompId=P0812040&diagramPageId=00001&productTypeId=x&searchModelNumber=WFMC544SUC15&subCompDesc=Control%20panel%20&%20module&brandDesc=BOSCH&modelDesc=WASHER&blt=11&shdMod=&keyId=106 I wish there was better news, thanks Bryan. p's this is part number 0106 on this diagram.
Customer: replied 3 years ago.

last message to you read P"01 and E:25 finally appeared now what

Okay thats still not a valid code unfortunately. the valid codes only go to E:24 .


Door openDoor lock not engaged Er:02washingDoor lock doesn't unlockJammed lock or bad wire harnessE:03Er:03washingDoor lock doesn't lockJammed lock or bad wire harnessE:04Er:04washingDoor control brokenFaulty Triac/control module or oversudsing (washer locks, thinking it has overfilled)E:05Er:05P:16NTC open-circuitedFaulty NTC or bad wire harnessE:06Er:06P:16NTC shortedFaulty NTC or bad wire harnessE:07Er:07P:16Unexpected heating (heater on at wrong time)Faulty heater or stuck heater relayE:08Er:08P:16Heater doesn't shut offFaulty heater or stuck heater relayE:09Er:09P:4Communication lost to motorFaulty wire harness-----Er:10P:11Flow meter gives wrong valuesFaulty flow meter or wire harness-----Er:11P:8/9/13No water flow (within 6 minutes)Faulty inlet valve, wire harness, hoseE:12Er:12P:8/9/13Water supply time exceededFaulty inlet valve, wire harness, hoseE:13Er:13P:15Drain pump time exceededFaulty drain pump, wire harness, hoseE:14Er:14P:9Overflow level exceededFaulty/blocked pump, hose, inlet valve-----Er:15P:8Pressure sensor gives failure voltage levelFaulty pressure sensor, wire harness-----Er:16P:8Can't calibrate pressure sensorFaulty pressure sensor, wire harnessE:20Er:20P:4Spinning aborted due to unbalanced loadUnbalanced load or faulty wire harnessE:21Er:21Excessive foamWrong or too much detergent usedE:22Er:22washingFrequency synchronization failedFaulty control moduleE:24Er:24P:4Motor power relay failedFaulty control module,

Customer: replied 3 years ago.

so I can't clear it then, is what you are saying

I'm looking into that, give me a minute.

well turn the knob back to off then unplug the machine for 2 minutes. plug it back in and see if this is cleared and starts. let me know.
Customer: replied 3 years ago.

yup that worked thank you very much.. you are worth every penny of the $30.00

thats great ! glad to hear that. the module must have had a glitch. please don't forget to rate me , 5 is the best but a 3 or above is needed for me to get credit for helping you. have a great and thanks, Bryan
Bryan and 2 other Appliance Specialists are ready to help you

Related Appliance Questions