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Jon
Jon, Appliance Technician
Category: Appliance
Satisfied Customers: 3625
Experience:  Appliance Service Technician with 10+ years experience.
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will not drain a trying to reset the knob just keeps turni

This answer was rated:

will not drain a trying to reset the knob just keeps turning

Jon :

the knob keeps turning? does the knob advance at all? or does it get held up just before the drain and spin cycle?

Jon :

and if you advance to the next drain and spin cycle does it drain then or no?

Jon :

if it is draining only after you advancing the timer then you will need to replace the timer.

Jon :

or at least look at the knob of the timer to see that it is not stripped. Because if the center shaft of the timer has stripped the knob then it would look like the knob is not rotating but really is.

Customer:

I CAN TURN KNOB TO ANY SETTING AN THEN IT SOUNDS LIKE ITS WORKING THEN IT BEGANS CLICKING AN ROTATING AROUND TO XXXXX NOT DRAINED ON ANY SETTING

Customer:

KNOB IS NOT STRIPPED IT CLICKS TO EACH SETTINGO

Jon :

sorry

Jon :

just got your reply now.

Jon :

then you have bad timer

Jon :

sorry for delayed response. but i have only received your responses back to me at 10

Jon :

sorry 10:23.

Jon :

if your timer is hitting each point but is not draining on each setting then you have either a plugged or blocked drain pump or drain hose.

Jon :

but f the timer is not advancing then you have a bad timer.

Jon :

from what you mention above it sounds like you either have a clogged or damaged drain hose pump.

Jon :

please get back to me here if you need more help/

Jon :

thanks

Jon and other Appliance Specialists are ready to help you
Annie,

Thank you for the positive rating. It is greatly appreciated.

Should you have any other questions or concerns please get back to me here and I will help you more for no additional charge.

Thanks again.