Need Appliance Repair Help? Ask a Technician for Answers ASAP
I checked for codes there aren't any I don't hear any clicking either.
CCU part # XXXXX & W10212765 main control
Yes the add a garment light stays on as well as the door lock light.
I am very baffled by it as well I am at a loss I've checked all the wiring to make sure that there aren't any brocken wires but every thing is in great condition the machine is only 1 1/2 years old I hope that we can figure this out.
At that age, I would call Whirlpool immediately as they will likely concession the repair! This is new enough that it will likely fall under the time frame for help as a goodwill gesture. However, I would not delay, call them first thing tomorrow!
I do suspect it is an issue in the main CCU, though. There is not much else it can be. If they don't concession it, please let me know and we can proceed.
Is the 800 number for whirpool? And should I rate to finish or what?
Kelly I just went back upstairs and the wasshing machine is chirping and is flashing a code 16 I looked in the service manual and didn't see any code 16 do you know what that means?
I don't belive so I will double check though
the drain pump is not running and I did notice that the add a garment light is out now
It was unplugged when I heard it beeping in the laundry room then I plugged it back it to see if anything would change but nothing happened. So I unplugged the machine and had that MI3 connector unplugged and it did the same thing that it did the first time the door locked and the add a garment light came on and nothing I suppose if I let it sit maybe it will do something again.
I just went back upstair and again the add a garment light went out and the wash light is flashing a code 16 with the MI3 plug out yes
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
Motor Control <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL
Rating my answer "OK Service" or better is the only way I receive credit for helping you. If you need additional help or clarification, please let me know. I will work to earn your highest rating! You may refer back to this question for as long as necessary after rating, AT NO ADDITIONAL CHARGE, until your problem is resolved.
Thanks for the help I finally got the part and it works good. Thanks again Glen