Hello, Thank you for using this service, I will be helping you with your problem today
Can you reject that model number? i It seems to be coming up a
Sorry, SHX57C05UC/31. Just noticed its still running, started it almost 4 hours ago, shows 1 minute left, still has soap suds in the bottom and still washing.
about 1/2 inch if you measure on the edges
Okay I understand now, take about one to 1 1/2 gallons of water and poured in the machine, close the door and start it. See if she starts to wash and then drains out the water. You do not have enough water in this machine in that is most likely the issue. If this doesn't fill correctly the cycle will not finish. Try the water first and see what it does and let me know.
it sounds like it starts to drain, but then stops and keeps washing
the arms were spinning, and its been running at least 5 minutes
no, room temp
ok , thanks. Is there a ways to stop it, so it can pump the water out ?
Thanks, XXXXX XXXXX noticed that it does, just never used it. Don't suppose you know if they make dishwashers that are a little shorter? I have to chisel out the saltilo when ever we have to remove it, and its already been fixed once, ugh.
Ok, guess we are done. I will look on line to see if they make shorter ones. Thanks for your help.