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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a GE model GSL25JFPE BS Refg Not getting water out

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I have a GE model GSL25JFPE BS Refg
Not getting water out he door despencer
I have
a) replaced the filter
b) checked water flow from supply line (OK)
c)checked water flow from silionoid valve (OK)
d) checked water flow at tube conecter below the doors (OK)

I think blockage must be in frezer door or most likely in the despencing push valve
how do I get that out to look at it?

Hello, Thank you for using this service, I will be helping you with your problem today

Good morning.your exactly correct. the water line is frozen in the door. its going to be in the door section just below the dispenser however. you can take this apart at the dispenser but defrosting it there may not fix the issue. what you need to do is pull this off first. Overlay WR55X10444      Main Product View I'm sending you a video on how to remove the dispenser assembly and install a dispenser heater assembly to fix your issue. give me a few minutes to download the video. thanks Bryan

this is the part you need to install in your dispenser. Heating Element WR49X10173 Main Product View heres a video on how to replace it. https://www.youtube.com/watch?v=j15JrYj8z1M now you can order this @ http://www.repairclinic.com/PartDetail/Heating-Element/WR49X10173/1381601?RCAID=1000065 I hope this helps, thanks , Bryan
Bryan and 5 other Appliance Specialists are ready to help you
I think I sent the wrong video, try this one , https://www.youtube.com/watch?v=f7Z_0tze_iM
Bryan and 5 other Appliance Specialists are ready to help you