Hello, Thank you for using this service, I will be helping you with your problem today
can you pull the ref. away from the wall and down the bottom in the back take the panel off and feel the compressor ?is it hot,warn, or cold? is it vibrating like its running ?
Seems to be blowing air out, running and vibrating slightly.
I wouldn't say the whole refrigerator is vibrating, but I checked my other frig (this Samsung is my backup, in my utility room) and it's more still and silent than the broken one, but its a Jenn Air that we just got 3 weeks ago.
The strange part to me is that the fresh food side is working fine, no issues. We did move a month ago, and this Samsung frig was moved over from my old house, but it was working fine until last night/this morning.
OK, I got back there, and if the compressor's the round black bulb, then it is vibrating and feels slightly warm, but it seems to be working as I can feel some cool coming off of it. The black tubes seems to be intact, not really sure what I'm looking for on those.
sorry I had to go out my daughter broke down. I'll opt out and someone else will pick this up. thanks , Bryan
Just the freezer, strangely the fresh goods section work fine. I opened the back to see the compressor like the last tech asked, and it was vibrating and slightly cold.
I think I did as you asked and I can hear the fan motor running.
no frost on the rear wall inside the panel, temp in the freezer now at 61
is the cover in the back of the frig? If so, I did that before for Protech (previous guy), but he never followed up on what I should do next or look for?
Sorry, I am a novice and have no idea how how or where to this. I looked
at the back of the freezer but can see where to take off the cover.