Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.
Are you chargeing it with the wall charger, or the docking station, please?
Thank you, XXXXX XXXXX be patient. Im not a very fast typer.
Have a look atr the contacts on the roomba and tell me if there is any discoloration on them. The only thing that they should have on them is very fine scratches. Other than that they should be bright chrome. Let me know what you find.
one appears to be a little bit dirty other than that it seems o.k.
one appears to be a little bit dirty other than that it seems o.k.They are not bright for sure, it is o.k. that you type slowly I do not understand this computer
Okay, Pat. This is a good thing then (the contacts being dirty not you on the computer).
Use an ink eraser and clean off the dirty contacts. Go ahead and do both. Also clean off the contacts on the docking station.
The contacts do not have very much force applied to them when the roomba docks. Even a slight layer of anything on the contacts can keep the unit from charging.
Give it at least 8 hours before you try it or let it operate. That will make sure that it gets a full charge.
After that fire it up and see if it performs as it should.
If it runs out of charge before completing its trip back to the docking station then that means that the battery has lost its ability to hold a complete charge and it will have to be replaced.
Please let me know if you need anything else right now.
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