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Hello, Thank you for using this service, I will be helping you with your problem today.
Good morning.so when you program a wash cycle that works fine correct ? but as soon as you try to start that cycle the machine completely shuts down ? no light on the control are on at all ?
Yes, that is what happens.
Okay this mean you have a bad main control interface. this is a common failure on these. you need to order and replace the control. I have included a link to order that part below.
http://www.searspartsdirect.com/partsdirect/part-number/8540490/0026/110?pathTaken=directMatch&filterPart=&pop=flush&prst=0&shdPart=8540490 , thanks and best wishes, Bryan
This problem is similar to one i had a few years ago. We replaced the main control 3 times, it turned out to be a loose wire on the heat sensor,is this a possibility?
well that usually doesn't cause the whole control to shut off. are there any fault codes that come up at all ? you can try a diagnostic test if you wish.
6 - 8
Door is Locked
Filling by cold water inlet valve
Distribution system is set to P rewash position
Fill by hot water inlet valve
Basket rotates clockwise at wash speed
Heater is switched ON.
Basket rotates clockwise with wash speed.
If there is not enough water in the tub, the
water inlet valve will be switched ON to fill-in
the minimum water quantity.
On GHW 9100 Models only the
Temperature Sensor will be checked
Drain Pump is ON
Basket rotates counterclockwise
from 35 to 90 rpm
within 15 seconds
with max. speed
Basket speed > 1100 rpm
Actuators to be Checked
Door Lock System
Flowmeter, Cold water inlet valve
Hot water inlet valve
Motor, MCU control
Heater, Temperature Sensor
The control must be in the OFF state before pressing the touch-pad sequence to start the test.
Starting the test mode
Close the door.
Press the Control On button.
Select the DRAIN/SPIN cycle.
Select NO SPIN by pressing the SPIN SELECT button, as needed.
Push Prewash Option button four (4) times within five (5) seconds. C:00 will show in the display.
If Model does not have PREWASH Mode as an option, press RINSE/HOLD.
If the Starting procedure fails, push PAUSE/CANCEL button. Then repeat the starting sequence.
Test Program Control during Execution
To advance to the next step of the test procedure, push Prewash Option button two (2) times
I am unable to run a diagnostic test. I followed your instructions & it will not work. #1 close door#2press control button on- I assume this is the power button #3 select drain/spin #4 select no spin #5 push prewash button 4x in 5seconds When i dod this it shows 2 minites in the display, when i push the start button it runs through that cycle
Does it unlock when you press off ? or is it stuck locked. ?
THe door only shows lock when i press start fo the test. It does not show lock any other time
I moved, wiggled, shook & touched every wire & connector i could find. The power stayed on.
I got a F24 code 2x. Then the washer ran through all the cycles quickly
Bryan, I took off the back cover of the washer & found a broken wire going to the sensor. I put on a new connecter & problem solved. I am glad that I did not replace the Main Control Interface. I am glad we researched the problem deeper. Thank you, Tim