Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, Thank you for using this service, I will be helping you with your problem today.
Good morning Niel, these are very difficult to work on unfortunately. What I would do first is call G.E., they are very good when it comes to the warranty,this being just 6 days out of warranty chances are they will take care of the issue, most likely one of the tracks is loose and a simple "as far as a tech goes simple" adjustment or tightening of the track will resolve the issue. If they say they wont take care of it I would recommend a service tech. once you start tearing these down if your not knowledgeable it can turn into a nightmare to be honest. Most of the time G.E. will take care of it.
Calling GE and getting a tech in is a perfectly good answer. An easy fix, I could deal with. Otherwise, the tech is the solution. Not the "easy fix" answer I was looking for, but the service and advise was great. Thanks.