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I have a De Dietrich refrigerator-fridge model DKP 825X I bought in France - and I live now in ARgentina, where there is no service for this brand. The panel doesn't work anymore. Some days ago I left the fridge door badly closed and left for more than 24h. When I came back, the door was beeping and there was some ice in the bottom part of the fridge. I closed the door but then the refrigerator started working badly. I've decided to turn it off. It's been 48h but no good news.
Sorry for the delay in replying, I only just came on line and saw your question. Are you still looking for help with this?
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This may be the control board .
Are you getting no lights on the panel at all. Just the beeping? Is it constant or is there a number of beeps between pauses?
Can you also recheck that model number please?
Thanks for replying. There is definitely a problem with the touch screen control board (I cannot access the commands properly as it were not "sensitive" enough) but I have no way of fixing it as the manufacturer does not operate in Argentina and it is very hard to import anything.
Last time I had a problem with this fridge I was able to solve it
through "manual reboot" basically turning it off for 3 days.
Right now what's happening is: it's been off for the last 72h (yesterday I attempted to turn it on but then decided to leave it off again to see what you were going to reply).
When I turn it on, there is a message that comes in the control board that says: door open and the retangle that indicates the fridge temperature blinks, altogether with a beep that is continuous (as an alarm let's say). It's exactly the same sound as when the door is left open, with the difference that the fridge door is not open.
Maybe there can be a problem with the sensor that identifies if the fridge door is open or not?
'm waiting your response to decide what to do.
Hi Thanks for the information.Unfortunately I cant find any schematic diagram on this exact model. The one I have is completely different to yours, , so ill opt out while I continue to look.This opens the question to others as wellIf any of us find an answer for you, we will respond and you will get a message from the site.
In the meantime, the question will go back to the top of the list.
Please DO NOT rate or respond to this message as that will just lock the questionThanksRob
It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thanks for letting me know what is happening.
I am ok to continue for an answer nevertheless the subject is quite urgent to me beacuse my fridge is off.
In the past I was very happy with the assistance Jon Grella was able to provide but apparently he was offline when I posted the question.
Maybe you can check with him?
Yes, I've tried the fan and it didn't work. I'd like your help ASAP to get the info about the parts I need (and their cost in the US) and then I'll try ti get them here.
Otherwise I'll have to find a way of having them sent to me - courier is not a very reliable approach when we're talking about South America, but we can find a way.
What worries me is that I have no fridge for more than a week and I have a 5 year old son - as you know, as they drink milk all the day it's really troublesome to not have a fridge.
Thanks for your prompt response.
No, ok, thanks, I'll figure it out with someone here. My concern is that technicians here are not very honest around here, specially considering this is a very expensive appliance ...
Anyway thanks and I wish you everything turns well with the second baby!