Hello, Thank you for using this service, I will be helping you with your problem today
how much water is leaking out ? does this just drip or is it a lot ? is this the piece your not sure you put on right ?
It leaks a pretty strong drip, almost a stream. And that is the piece we put on but not sure in the right place.
I don't know if the insulation was wet but it was discolored in places. But I thought that was caused when I opened the door and the water dripped under the vent at the top of the door. Where is this seal?
Yes the deflecters are in the slot they are always in cause I checked that when it started to leak first. There is only one way they fit in place, right?
The gasket you are talking about is the one on the tub that we put in new?
I will have to let you know tomarrow because I'm at work. I don't have a computer at home.
Sorry, I took so long today, just a little busy. I put vaseline on seal and its leaks same as before. Checked the plastic shield that we found loose to see if it was on right and it is worped a little. Could this be the problem? But it looks to me that is isn't going to keep any water from getting in. We even tried to see if it would fit on the front of the tub but that didn't work either. Help!!!
Thanks for the link and I called the 800 number that was on the link and got that ordered. Won't get it till Saturday so will let you know Monday. Okay?
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Hi, took yesterday off and didn't look at your last reply till now so will go home tonight and check out the rubber gasket if I can figure out where it is.
I got the other part Saturday and it didn't make any difference. Will check with you tomarrow. Thanks.
Just about forgot to check in with you, my husband had it apart last night when I got home. Does this little piece suppose to have a rubber seal on it? Or is there suppose to be a seal of some sort in the hole that it fits in? It looks like there's a paper thin seal made in the door piece that is little piece fits in. He's about ready to forget it and buy me a new washer. I'm not wanting to do that just yet.
This little piece is the one you sent the picture of that holds the soap door down. The hole that it fits in looks like it has a paper thin seal in it.
Can you get just that paper thin seal or have to get the whole piece?
Do you have a part number that I can order one?
Thank you till the next time I talk to you. Got the part ordered and on the way. Cross your fingers that this part does the trick. I will let you know for sure.
I got the part for the dishwasher Saturday and my husband put it on and it didn't solve the problem. So we are closing this case and buying a new washer. He's tired of trying to figure out what it can be. It looks like it's pretty simple as far as parts and how it should work but nothing seems to be helping. He says it's old enought to replace. So thanks for all your trouble and time. I sure do appreciate it.