I don't know where to get that information. Sorry!
I may not have much information on these models so i will option out and place your question at the top of the list so that someone else can better assist you who may have more info on your fridge.
I don't have the information you are asking. What can I do. I said that the only thing I can see is Active Smart. I don't see any numbers at all.
But I wanted to know if the fridge will still work if it continuo getting hot? What can i do? It is still working but I wanted to know if it is very bad that it is hotter outside than before. Why is this happening? please tell me something don't ask me anymore questions I want an answer.
Hello Flora. Without a brand and model number I will be limited in what I can do to help you but here is what I think is the problem. Most refrigerators have a cooling fan in the bottom in the back. If this fan stops, the sides will get hot and cooling beings to stop. It may be a mouse or a piece of paper that jammed the fan blade so all you may need to do is pull out the refrigerator and if there is a cover plate, remove it and check the fan. Let me know what you find.
Thank you for your answer Dave but when I look at the back there is not a cover plate. The motor is there and it is hot of course but I can not see a fan anywhere. There are numbers at the back that maybe can help you. P42 St G4
FGS 80HAW. I don't know anything about fridges. there is no way that I have a mouse or anything going that way into the back.
Sorry that I can't be more precise.
Should I turn it off and back again? I have not done that because I will be worry to make things worse,
Thank you for trying,
Hello, so what is going to happen now. will you stop helping me because I don't have the details you wanted? I took photos of the fridge and the back to show you but I can't send them.
Please tell me somethig else. Why can I see any fun? is it inside the motor?
Your refrigerator may not have a fan. There are other things that can cause this problem. If the light inside does not go off when the door closes or if the door does not seal or if you recently put in a large amount of food etc. All these things can cause the extra heat on the sides. Something is causing too much heat to get inside the refrigerator and this heat is being removed to the outside of the refrigerator. Hope some of this helps.
Thank you very much Francis. I am happy that the photos were useful I understand what you are saying I will check it tonight as now I am at work. You question about the cooling is that the freezer is cooling very well but the fridge is not as at last night.
Thank you again and I contact yopu again as soon as get home and see the fridge tonight.
Yesterday I checked the fridge and evrything was working very well and I put some water in the container you told me about. I always maintain that container very clean and without any water so now I know that it should have some water. Is that the case? I will check the back wall of the freezer tonight and I will inform you inmediately. Thank you for your help it has been great.
I look at the back wall of the freezer and I did found an ice pack there and some ice too but not much I took the ice pack out, cleaned it very well and I think that everything will be ok now. I think this is what Dave meant when he said that perhaps a mouse was there. It was very difficult for me to get there but I managed it at the end. Thank you very much for all your help and I hope it will continue working well.
All the best and thanks again,