Thanks for the reply. I am only recieving a small pic of the valve, but it's identifiable. Yes !! water is coming from both sides of the valve.To put you better in the picture (1) the fridge has never had the water connected til now (2) the fridge has been used but has been in storage for 3yrs thus the electromagnet being seized on the door flap.I have cleaned that & it's now working. I suspect that I am looking at a similar situation.Could you advise on the location of the valve so I can remove/replace it please?