Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello from JAI am so happy to help you today.Before we get started, I would like to help us get on the same page so that our interaction will go smoothly.I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if:a. You want to add detail.b. Your question was not fully answered.c. You want to ask further questions.Since I am inviting you back to do any of these, do not use a 1 or 2 rating or this will likely NOT help you get a satisfactory answer. It will delay our task, and it tends to be depressing for the expert trying to help you, often right at the beginning of the exchange, before we have accomplished our task.I know the rating system is somewhat complicated, but you do not have to do a negative rating in order not to pay or to get your deposit back.In addition, a negative rating only serves to rate the expert doing his/her utmost to help you a negative with JA. The expert also will not get paid under these circumstances.Negative ratings do not cover site problems, delays, or anything else on the site that might annoy you, as experts are only involved in trying to answer your questions.Negative ratings do not cover posts that do not come through, or any other difficulties...experts face those just as you do. This includes frustrations that you might have had before meeting your expert.I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. But, it is up to your honor to click a smiley face and make sure that I am compensated for my time and effort. Please realize we are only compensated PER smiley fact click and from bonuses, so extensive time with you would hopefully stimulate your consideration of this aspect of the system.
Thank you for using Pearl.com for your appliance questions, Myself and all the other experts are anxious to help you with your problem today. If you will please explain your problem and the model and serial number we can get started...
I have an excellent track record of using JA and not only giving great ratings for your work but also frequently a tip so I appreciate your help on this issue.
I apologize. I have looked all over the dryer but cannot find the information that you are requesting but I did take a picture and send it over, if that helps.
I didn't realize how helpful your picture would be :-)...
Model # XXXXX
Serial # XXXXX
Hope that helps.
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Here is a video on doing the repair also
Chas, what you have provided is helpful. Here's my question. Have you replaced these felt sealers before? I have never replaced a felt sealer. I looked at some other kits on line and this kit has a lot more stuff and is more expensive. This kit seems to have like a pulley and some other parts beyond the normal felt sealer. Do you think I need all that? What would I use those pieces for? Thanks, Andy
ok...I'm starting to get the picture...you need the upper sealer with the plastic pieces and the overall felt seal. The first kind've acts as a guide and the second actually goes around the whole drum?
Ok. Got it thanks for your help.
I keep getting a pop up saying question still active. Hopefully this questioned can be closed out. Thanks, Andy
keeps popping up that this is not closed and that I need to respond. Any help still appreciated. Thanks.