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Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.
I will need the full model number please.
we cannot find the model number tag. where will we look?
open the oven door and look under the control panel.
try smw272/inc, this is what i used to order the parts. i work on appliances, but im not too familiar with thermadore