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Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15473
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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MVWC5ESXW0, fills but wont agitate. Lid sensor verified as

Resolved Question:

MVWC5ESXW0, fills but won't agitate. Lid sensor verified as working.
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.

Hello from JA
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If you put it on spin cycle does it drain?

 


Customer: replied 1 year ago.

Yes, it will drain.

Expert:  Chas replied 1 year ago.
You have a broken motor comupling, you can click on the blue link below to order it..

Click here for the correct part for your unit.

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating. . .

Bonuses are welcome if I have helped you a lot, however they are not mandatory

 

Motor Coupling 285753A Main Product View

Customer: replied 1 year ago.

I don't hear the motor making any noise after the fill cycle. It's this to prevent the motor from running with a broken coupler?

Expert:  Chas replied 1 year ago.
You said that it drains when you put it on spin?
Customer: replied 1 year ago.

That is correct. It will drain if put on that cycle. Once it fills, it goes dead like is unplugged. No noise, no timer advance. It will occasionally call for water for a second and then shut off again.

Expert:  Chas replied 1 year ago.
Does it spin when you put it on spin?
Customer: replied 1 year ago.

Yes, it spins and drains.

Expert:  Chas replied 1 year ago.
But no noise in agitate?
Customer: replied 1 year ago.

That is correct. No noise except for the half second burst of water into the machine every minute or so.

Expert:  Chas replied 1 year ago.
I am glad you wrote back, your problem is the temperature switch on the unit, this is a common problem for your unit, you can click on the link below to order the correct part to repair it...

Click here for the correct part for your unit.


Repair Clinic offers a 365 day no question ask return policy, so if the repair does not work you can return the part to them for a full refund, yes this even includes electronic parts that many other part suppliers will not allow to be returned.



All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating. . .

Bonuses are welcome if I have helped you a lot, however they are not mandatory

 

 

Temperature switch W10248240 Main Product View

Customer: replied 1 year ago.

How does the temperature switch hold up the washing process?

Expert:  Chas replied 1 year ago.
I now it sounds stupid, however the temp switch has the micro computer that controls the wash, that is where they installed it..
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15473
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Chas and 4 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

Good news, the temp switch worked for 1.5 cycles. I found it had stopped before the spin cycle, so I advanced it to spin and it drain and finished. Now, with a new load in it, when I pull the knob out to start the washer, it doesn't call for water. It's just dead. However, if I turn the knob to spin, the unit will spin and attempt to drain.

Expert:  Chas replied 1 year ago.
I am here now...

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