How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9565
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
16832328
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

My microwave oven is 18 years. old. Part of the floor has

This answer was rated:

My microwave oven is 18 years. old. Part of the floor has bubbled up and cracked so there's a gap between the floor and the side (back part). An 8-oz mug of water can still heat up pretty nicely in 2 minutes, but popcorn doesnt pop properly anymore - it burns before all the kernels are popped.

Should I replace my microwave?

Thanks for counting on us to help with your appliance problem.
My name is XXXXX XXXXX I look forward to helping you!
May I please have your model number so I am able to provide you with accurate, model specific information?
Customer: replied 4 years ago.

AKM068


 

Whom is the unit manufacture?

this number does not show as a good model number form ANY manufactured

Customer: replied 4 years ago.

it's Whirlpool - the Temptations line


 

ok thank you I see why I can not pull any information up on it you are not in the states.

From what you are saying if the floor is bubbling and poor heating with the age of the unit ,yes I would replace it .

Whrlp Master Tech and other Appliance Specialists are ready to help you