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Hi there and thank you for choosing this service.
so the display does not want to light want to light, but will the touch pad respond?
Yes, I do still need help please. When I logged the question originally, the only response I got was "access denied".
To answer Juan's question, the display is blank but the button beep when you push them.
I just wanted you to know that I'm still waiting for the fuse to arrive. It has been ordered. I'll keep you posted. I hope you had a great weekend.
Hey Jon.... I finally received the part. I looked all in the oven for wear to unscrew it to pull it out. Is there a video I can watch on how to disassemble the oven to get to the fuse?
I attempted several times to remove all the screws that surrounded the frame of the oven and it just would not slide out. I really didn't want to give up but I think the faceplate may need to be removed before I can get to the fuse. That faceplate felt like it was superglued in place and I don't want to break anything.
Also, there were so many different size screws to keep track of and holes to align. Then I kept dropping and losing the screws. LOL!!! I figured I'd have half the screws left after I finished dropping them all down the sides of the oven door. There's a reason people do this for a living and others don't. Therefore, I broke down and called a repair man to come out this afternoon.
If you worked in the Dallas area for a company that made service calls, I could have placed a call at your shop. smile...
BTW,,, I tried to tip you again and the system said it would charge me for another service call if I did. I'm so sorry.... because I truly appreciate all your follow-up emails and free assistance. You're the best. Can I send a goodie bag to your "Just Answer" office?
Thanks again... LaDonna
The repairman came. It was the motherboard...$400+ and it's on backorder. Hmmm.... I'm not sure I believe him but what else can you do. I still think it's the fuse. LOL!!!!!
I went to your website link to send you a message directly but you have to be online to receive it. Otherwise, it sends my question to another expert. Please text me at XXX-XXX-XXXX when you're working "on-line" again and I'll attempt that approach.
BTW... Have you tried to Google your mailing address lately? Well... I have and it wasn't successful. (sad face) Do you have any other ideas on how I could attain your address? I'll leave my tip on the site once you log on again and I'd still like to send my goodie box - smile - LaDonna
First of all... CONGRATULATIONS!!!!! How much longer???? I have two kiddos and in case no one has told you - TWO kids are much better than one. I got pregnant with my daughter only 8 weeks after I had my son. They are exactly one year and two days apart. They have been in the same grade since they started school (private schools recommend the boys wait a year). They are two peas on a pod. The closer they are in age, the better. Mine are 8 and 9 - I love it.
I saved your link and I'll continue to try to log back on to send you a tip. I think I can decode your address... and I'll confirm it in the yellow pages first.
I wasn't at home when the repair man came - my Mom was. I'll make sure I'm here when he comes back. I wanna confirm the fuse for myself. LOL....
I'll hit you back so you know... THANKS AGAIN... I hope you had a great weekend. smile