Hello, Thank you for using this service, I will be helping you with your problem today
Good morning, most likely you need to replace the start relay on the compressor (a common failure on these) the reason the fan isn't running in the freezer is the thermostat that turns that fan on has to be cold before it will. do you hear any clicking or buzzing comming from the compressor about every 3-5 minutes ? can you look inside the refrigerator section on the side wall or the ceiling and get me the model number ?
Hi. First off, congratulations on your suggestion, I looked everywhere for a model number but not the ceiling. My wife found it.
The model number is XXXXX
I haven't listened long enough to the compressor to see if there is a clicking or buzzing, and unfortunately I'm not there right now to check. If it's important I could head back home and check it out.
I turned the orange knob and got the fan moving again. I do hear the click about ever 3 minutes from the compressor. So I take it that means the new start relay.
Now, I don't suppose you can help me with a whisperkool 3000 wine cellar cooling unit that started freezing up? I don't think you can get parts for that anywhere, but it's not supposed to be able to freeze over so I thought at least I'd ask if there's hope!
HI. I think it's about 6 years old. There isn't a tag on the outside, and the case is riveted together. The only information it shows is:
Vinotheque Wine Cellars
Whisperkool 3000 XLT Series
BTW--I ordered the relay and hopefully can install it this weekend. I'd like to get a few more years out of that fridge.
I got the part, but the compressor doesn't seem to use it. I don't know if you can tell from the photos, 2 of the compressor and one of the part I bought. The left side has a plastic cover over a wire and plug. It look like that plugs right into the compressor. Any suggestions?
Yes. I know the pictures don't really help, but I removed the plastic cover on the compressor. All that is under it is a set of wires that plug directly into the compressor. There doesn't appear to be a start relay on the outside of the compressor.
I think the attached picture is much better. It shows the brown thing plugged into the compressor, and the two prongs that it plugs into. I can't find any other protrubances on the compressor where there might be something else.
okay the white part also comes off. thats funny the relay i looked up under your model number but they may have changed these halfway through production. it looks like you need the one I posted earlier today, sorry for the confusion, thats the one that came up under your model. heres a link to the exact replacement if you would rather get that one. http://www.repairclinic.com/PartDetail/Relay-and-Overload-Kit/4387913/586521
Got the new relay and overload. The overload pins have changed, so I put the old one back in. Put on the new relay and it started right up!
Thanks for your help. If you think there's a chance with the wine chiller let me know and we can do under a different payment. I'm not quite so sure about that one. It's sealed, I've unriveted it and did everything they mention online about cleaning out the drain pan etc. But I don't think there are user serviceable parts inside, and I don't know of a commercial shop that will touch it. At $1,300 it's a bigger replacement cost than the fridge would have been!