How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

We have a 13 month old Bosch dishwasher, model number SHV55R53UC/64.

This answer was rated:

We have a 13 month old Bosch dishwasher, model number SHV55R53UC/64. The soap dispenser is open at the end of the cycle, but the soap is still in the dispenser compartment.
Is it possible you could provide advice? Thank you.

Hello, Thank you for using this service, I will be helping you with your problem today

Can you start the dish washer and let the water fill then open the door and tell me how much water in inches there is in the bottom ?

Customer: replied 3 years ago.


Sure. Am starting dishwasher now. Hold on.

Customer: replied 3 years ago.


At what point do I stop and open the dishwasher?


 

just give it time to fill. A couple of minutes should do it.
Customer: replied 3 years ago.


1/4 inch on most of the bottom pan.

okay thats your issue,your not getting enough water. this is a common issue on these. when you don't get enough water theres no water pressure so the soap doesn't dissolve. you need to order and replace this. Water Inlet Valve 622058 Main Product Viewits the electronic fill valve and its located behind the kick plate under the door on the left side, its not difficult to replace.shut the water off under the sink and remove the two screws on the plate under the door, you will see the valve (left side) heres a link to order the part. http://www.searspartsdirect.com/partsdirect/part-number/622058/0022/630&pathTaken=partSearch&blt=14&prst=0&shdPart=622058 thanks and best wishes, Bryan
Bryan and other Appliance Specialists are ready to help you