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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience:  15 yrs. experience as a certified appliance technician.
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I have had my Fisher Paykel washer for approximately 3 years

Customer Question

I have had my Fisher Paykel washer for approximately 3 years and love it, however, for some reason it has started to leak from somewhere. We do not see any loose hoses. Any idea of what else would leak?
Submitted: 1 year ago.
Category: Appliance
Expert:  Bryan replied 1 year ago.

Hello, Thank you for using this service, I will be helping you with your problem today

do you have the model # ?

Customer: replied 1 year ago.

WL37T26DW2

Expert:  Bryan replied 1 year ago.
okay good. how bad is the leak ? is it when this is filling ,draining or washing ?
Customer: replied 1 year ago.

not a lot...maybe 1/2 cup every time...I can't tell if it is wash or rinse...

Expert:  Bryan replied 1 year ago.
okay, is the water comming from the center shaft on the transmission ? in the middle of the tub ?
Customer: replied 1 year ago.

Hmm..how can I tell that? Inside the tub, the shaft is very small and does not have a hole in the center. It is just a little knob.

Expert:  Bryan replied 1 year ago.
okay what I can do is send you a link to the diagrams. check the pump and hoses. there is a seal in the tub. heres the link. http://www.searspartsdirect.com/partsdirect/part-model/Fisherpaykel-Parts/Washer-Parts/Model-WL37T26DW296113A/3068/0153200/50034942/00003?blt=06&prst=&shdMod=
Customer: replied 1 year ago.

Ok...I just checked inside the tub and tightened up the knob on the shaft...

Expert:  Bryan replied 1 year ago.
okay perfect, try running it and see if the leak is gone. hopefully it is. let me know, thanks, Bryan
Customer: replied 1 year ago.

Ok...I am running it now...I'll let you know in a few minutes.


 

Expert:  Bryan replied 1 year ago.
okay fingers crossed.
Customer: replied 1 year ago.

There is still a small amount of water seeping out. I can't tell if it is new water or left over from earlier loads washed today. Is there anything I can check or that would make it leak like that?

Expert:  Bryan replied 1 year ago.
to be honest leaks are the toughest thing to detect.theres no real way for me to know where its leaking unless you can give me the area you see it comming from. theres no real easy way to tell , sorry.
Customer: replied 1 year ago.

Ok, thank you for your time. It is not a lot of water so I think I'll just buy a plastic pan to go underneath for now. Have a nice rest of the day!

Expert:  Bryan replied 1 year ago.
your welcome. sorry i couldn't do more but leaks are almost impossible to find unless they are obvious. have a great day. thanks, Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12030
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

How do I know how much my credit card will be charged?

Expert:  Bryan replied 1 year ago.
You will be charged only what you put up for your answer. If you have any problems just let us know. thanks, Bryan

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