How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Appliance Man Your Own Question

Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9879
Experience:  Appliance tech 4 years
13888241
Type Your Appliance Question Here...
Appliance Man is online now
A new question is answered every 9 seconds

I have a Frigidaire double door Model: FRS26B16CB4 SERIAL NO:

Resolved Question:

I have a Frigidaire double door Model: FRS26B16CB4 SERIAL NO: LA40209378 the problem is with a motor I believe. What happens you can hear it start and quit then start again and stop. It will do this 5 or 6 times before it will start running and stay running.

What is the problem?

Richard Mahan
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Man replied 1 year ago.
Hello. Thank you for choosing Just Answer. I will be helping you with your question today.

Is the part you are calling the motor the round black object in the back?
Customer: replied 1 year ago.

ON THE BACK OF THE REFRIGERATOR THERE ISN'T A ROUND BLACK OBJECT.


ALL I KNOW IS YOU CAN HEAR THIS MOTOR TRYING TO START, ITS LIKE A WHIRRING SOUND

Expert:  Appliance Man replied 1 year ago.
Ok I'm just trying to figure out what you are calling the motor. I assume you are talking about the compressor. You will need to pull the fridge forward and remove the lower back panel. Touch the back round object (the compressor). Is it hot?
Customer: replied 1 year ago.

ALL RIGHT LET ME GO LOOK

Expert:  Appliance Man replied 1 year ago.
ok let me know.
Customer: replied 1 year ago.

IT ISN'T THE COMPRESSOR. I CAN HEAR THE MOTOR RUNNING WHEN I GET CLOSE TO THE REFRIGERATOR. THE MOTOR IS UP TOWARDS THE TOP OF THE REFRIGERATOR

Expert:  Appliance Man replied 1 year ago.
Open the freezer door. Do you hear the fan running in the freezer?
Customer: replied 1 year ago.

YES

Expert:  Appliance Man replied 1 year ago.
I dont know what you are calling the motor? Where is the part you are talking about. There only 2 fans and the compressor.
Customer: replied 1 year ago.

I GUESS I AM CALLING A MOTOR A FAN. DO YOU USUALLY HEAR A FAN TRYING TO START?

Expert:  Appliance Man replied 1 year ago.
No you shouldn't. We need to figure out where the noise is coming from. Turn the unit off. Then turn it back on and see if the noise is from the fan in the freezer, the fan in the back or the compressor. Once I know where the noise is coming from I might be able to tell you what you need to do to fix it.
Customer: replied 1 year ago.

OK LET ME GO UNPLUG THE REF.

Expert:  Appliance Man replied 1 year ago.
ok. Let me know.
Customer: replied 1 year ago.

ALL RIGHT I UNPLUGGED THE REF. OPENED THE DOORS TO LET THE TEMP RISE PLUGGED THE CORD BACK IN AND EVERYTHING STARTED. I UNPLUGGED THE REF. AGAIN WAITED A FEW MINUTES PLUGGED IT BACK IN AND EVERYTHING STARTED AGAIN WITHOUT HEARING THE START STOP, START STOP, LIKE I HEARD THIS MORNING. THIS START STOP SITUTATION DOESN'T HAPPEN EVERYTIME HOWEVER THIS MORNING WHEN I CAME INTO THE KITCHEN THE FRIG. WAS TRYING TO START AND THEN STOP IT DID THIS ABOUT 8 TO 10 TIMES BEFORE IT FINALLY STARTED AND KEPT RUNNING. NOW WHETHER THIS IS A FAN OR COMPRESSOR I DO NOT KNOW

Expert:  Appliance Man replied 1 year ago.
Ok most likely your were hearing the compressor. Make sure the coils are clean under the fridge. If they are dirty the compressor will get hot and have a hard time starting.
Customer: replied 1 year ago.

I UN SCREWED THE BOTTOM CARDBOARD COVER AND VACCUMMED THE COILS WHICH WEREN'T TO DIRTY AND CLEANED ALL AROUND THE BEST I COULD. I HAD UNPLUGGED THE REF TO DO THIS. WHEN I PLUGGED THE REF. BACK IN I FOUND OUT WHERE THE START STOP WAS COMING FROM IT IS THE FAN IN THE FREEZER. IS THERE A MANUEL THAT I CAN DOWNLOAD THAT WILL SHOW ME HOW TO REPLACE THAT FAN?

Expert:  Appliance Man replied 1 year ago.
Ok the fans not the problem. Yo need to replace the control board in the top of the fridge. You can order the part from this link. The part will come with instructions. CLICK HERE
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9879
Experience: Appliance tech 4 years
Appliance Man and 6 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

Is this control board on the inside of the freezer at the back of the ice maker?

Expert:  Appliance Man replied 1 year ago.
Its on the inside of the fridge on the left side up by the controls.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.