hold on...let me check
yes, i get water from the tube when I push the water dispenser
ok. I'll try unthawing the line with a hair dryer and will let you know.
I've been trying with the hair dryer and nothing yet. Where should I focus the hair dryer? I don't know where the water line goes once it is inside the door. Should I focus on the middle of the door? Left hand side? Everywhere?
ok. Got it. I'll continue with a focus under the dispenser in the middle. I also changed the freezer setting from 8 to 4, so that it won't be as cold.
yes, thanks. finally got it thawed.
No more information required at this time. The water dispenser is working. The $50 charge should be activated.