Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello, Thank you for using this service, I will be helping you with your problem today,
Good afternoon, Give me a chance to pull up the tech sheets on this and I'll be right back.
I have tried all the above and the washer still doesn't reset
i bouhgt the part you suggested but my washer still does not work the add garment and rinse light stay on.
please answer my question i think it is only right i payed for the service
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I am sorry I have not responded sooner but my washer is still not working I have replaced the latch & the control panel and that still did not fix the problem
I'm at a loss. I cant pull up any tech sheets on this model. the parts come up but no tech sheets. I may have to opt out of this and let someone else look at it.
I have replaced the latch and the control panel like you suggested and that still did not fix the problem I am now down about $300 can you help me
it was a whirlpool duet sport model #wfw8300sw00
I see the last expert has opted out.
I will try to assist you .
If the add a garment and rinse/spin light continually blink and turning the power off and back on did not reset the issue .
You have a stuck key on the user interface /display control .
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CLICK HERE for part info
If you have more questions just reply back to me !
it was the electrical panel I replaced not the front panel but now when I try to start it, it make like a little of a buzz then starts blinking again and the door stays locked
The last expert recommended that you replace the CCU mounted on the rear of the unit .
Is that the one you replaced?
its on the right side toward the front
That is NOT the one you need .
the one you need is right behind the console with all the wording on it .
you have a total of three electronic control board on this unit .
so it is the one with the controls and settings on it if so where can I get it and what is the part number
it is the one behind the buttons and dial .
I sent you the link before ,but here it is again. CLICK HERE
thank you I will try that now I hope it works
no problem .
if you have an issue even after you rate me, I will still assist you on this issue.
Oh It was my pleasure to assist you .
Glad to help !
I replaced the panel it came in today the add garment light is still on and the door locks and still makes a little buzz and I try cancel and the add garment light stay blinking
Ok so you have now replaced the door latch the main control and the console assembly and you still have a light continualy blinking .
is this all corrects far?
yes well the lights just stay on until I hit cancel because it does not start the the
I replaced the panel and tried it so it didn't start but the estimated time stays lit and the water temp and spin speed and end cycle signal and the add garment light but it will not start so I hit cancel and then the add garment light starts to blink but the the lights stay on
You have to have either a bad part or something wired incorrectly .
You have replaced the entire electronic controls .
What happens when the add a garment light is on it you press cancel twice?
all lights turn of and the door is released
ok so set any cycle and then press and hold start for 3 seconds and tell me what it does ?
I`m very interested if the door locks
it just locks the door and does not do any thing
I think you need to look at the door switch connections on the door switch and on the CCU .
And you have not seen any F codes and it does not try to lock the door more than just the one time?
no water comes in at all?
no f codes and no water I will check connections but I think they are fine but let me check
ok I `ll be here !
checked connections nothing happens
And is the water turned on ?
The cold water is the next thing that should happen ,then it unlocks ,relocks (that is the child safety feature) and then starts the fill cycle.
yes the water is on but I turned of the power while I checked the connections and now the door stays locked when I tried the wash and the cancel and by trying the cancel button does not release the door
This thing seems to have a mind of it`s own .
You have replaced all the electronic controls and it is still doing strange things .
I feel you have a bad part or a bad connection .I`m not there I will opt out hoping some one else can think of something that has been missed .
so will someone else answer me automatically
how long will I have to wait
It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
yes I need a answer my washer is still not working