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MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5141
Experience:  30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
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I left the broiler on while i ran to the store. was gone about

Resolved Question:

I left the broiler on while i ran to the store. was gone about 30 minutes and when i came home the circuit breaker was tripped from what i assume was the oven and stove getting too hot. I have power to the range top as evidenced by the stove top on light being lit but the burners do not get hot nor the oven come on now. the oven on light does not light at all. What could cause this?
Submitted: 1 year ago.
Category: Appliance
Expert:  gst85 replied 1 year ago.
HI there and thank you for choosing this service. could you post the make and model number please?
Customer: replied 1 year ago.

Whirlpool


RF111PXSQ 1


 

Expert:  gst85 replied 1 year ago.
Thank you. could you please turn the power off for about 5 minutes, then restore the power and tell me if the stove top or oven will respond?
Customer: replied 1 year ago.

no the same issues as before. Stove on light comes on but burners dont work and the oven on light still doesnt come on , oven doesnt work and the oven light for the inside doesnt work either


 

Expert:  MRANSWER replied 1 year ago.

This is a very uncomplicated product. From what you describe here you have an issue with the proper voltage being supplied to the range. You have an electrical problem here or the terminal block on the unit where the cord or house wiring attaches to has burned. You will need to investigate accordingly to find the problem based on what I have said here. Nothing can be done without you doing the work- I have no magic wand or crystal ball to see what you can.

MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 5141
Experience: 30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
MRANSWER and 5 other Appliance Specialists are ready to help you
Expert:  MRANSWER replied 1 year ago.
So, what is happening here? Positive feedback is appreciated as I know I gave you the right info here for the issue.
Customer: replied 1 year ago.

no cords or wires burned. no indication of a voltage problem. After taking the back panel off and turning the stove knobs on and the oven knobs on i hear a clicking sound that causes the oven light which now illuminates to flicker. the clicking is coming from the harness behind the oven control knob.

Expert:  MRANSWER replied 1 year ago.
Did you put a voltmeter on this? You must have a voltage issue if the burners do not come on. You must have 240 volts or so supplied to this.
Customer: replied 1 year ago.

voltmeter says 240


 

Expert:  MRANSWER replied 1 year ago.
Then you have a bad connection in the range- it should be easy enough to trace out the wires from the terminal block up to the switches to find the issue.
Customer: replied 1 year ago.


i traced all of the wires and did not find any connecion issues. I am currently out of town and will be returning on Wednesday. There are no burned wires or disconnected wires and everything in the harness beginning at the connection for the main cord upward appears intact.

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