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Good morning, you cant move the drum either way at all ?
If i apply some force the drum will move freely in either direction and moves freely. The drum only appears to be "stuck" during a wash cycle.
I have tried the following wash cycles: Heavy, Regular, Quick Wash, Activewear and experience the problem
When I use rinse or Handwash the cycle completes w/o issue.
Set the machine to High speed spin. The pump turned on and the drum went through several cycles of low speed clockwise/counter clockwise spinning and eventually started to spin at high speed.
So yes it does spin fast.
This cycle completed successfully (no clothes); before we declare victory I would like to run a wash w/ clothes in it....
It seems to be working. Thank you.
What do you think may have caused the problem and how can we avoid it in the future?