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unfortunately the bearing assembly which is considered part of the drive system is only covered for 5 years from the date of purchase. only the stainless steel drum is covered for 10 years. how long have you owned this ?
Around 5 years it was purchased on May 4,2008. So it should still be under warranty. How do I have it reparied under this warranty.
The web site is not responding or moved do you have another way to contact them.