How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Repairman1981 Your Own Question

Repairman1981
Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4548
Experience:  7 years Repairing Appliances, Factory Trained in Several Major Brands
Type Your Appliance Question Here...
Repairman1981 is online now
A new question is answered every 9 seconds

I have a Maytag Centennial Washer - about one year old. I

Resolved Question:

I have a Maytag Centennial Washer - about one year old. I put in clothes and started the machine. I returned a couple hours later and nothing had happened. The green light on the left and the red light on the right were blinking. I pushed the button to restart and now the red light on the right is blinking (the lid is locked) but nothing is happening, Is there a way to reset? This happened once before and the problem seemed to clear itself.
Submitted: 1 year ago.
Category: Appliance
Expert:  gst85 replied 1 year ago.
Hi there and thank you for choosing service. do you know the model number?
Customer: replied 1 year ago.

No, I think it is on the inside of the door, but the door is locked

Expert:  Chas replied 1 year ago.
Hello my name is Chas. I look forward to assisting you today with your question and providing the best answer possible. First, we will need to troubleshoot your issue as there is most likely not a quick fix. Please do not to rate until our conversation is finished, you can reply to me any time even after rating by clicking on reply to expert. Please also note, some issues require parts to be replaced which is out of my control (though I sincerely XXXXX XXXXX was).

Have you tried unpluging the unit for about an hour and plugging it back in?
Customer: replied 1 year ago.

I unplugged for 15-20 minutes, but condition remained

Expert:  Chas replied 1 year ago.
WIll it allow you to turn off the machine completely?
Customer: replied 1 year ago.

There is no way to turn the machine off - there is no dial to turn

Expert:  Chas replied 1 year ago.
you said this is centennial washer correct?
Customer: replied 1 year ago.

Yes, Centennial "Commercial Technology"

Expert:  Chas replied 1 year ago.
Is there a digital display on the unit?
Customer: replied 1 year ago.

No

Expert:  Chas replied 1 year ago.
So how do you change the cycles?
Customer: replied 1 year ago.

There Are 4 dials, from left to right


 


1. Water Level


2. Temperature


3. A large dial for changing wash cycles (in the middle)


4. A yes/no dial for fabric softener


 


To start a cycle you push a red button with a rubber cover


 


Underneath the center dial is a series of lights that tell you what is going on with the wash

Expert:  Chas replied 1 year ago.
Is there a rubber button on the right hand side?
Customer: replied 1 year ago.

Yes

Expert:  Chas replied 1 year ago.
Press and hold the rubber button down until the lights go out.
Customer: replied 1 year ago.

I tried that with no luck

Expert:  Repairman1981 replied 1 year ago.

To enter diagnostics you unplug for 5 mins, then you set the knob (cycle selector) to 12 o clock position. You then plug in, turn 1 click to the right, 3 clicks to the left, and 1 click right and 1 click left and 1 click right. Once you do this all lights should come on. If it doesn't the board is bad.

It's about 50/50 ... I just replaced one yesterday EXACT same symptom. Once I replaced it I also found a sock in the drain pump which is likely what overloaded the board in the first place. But other than going into diagnostics and recalibrating the unit there isn't a "reset" chas was right holding the rubber button down for 10 secs should reset the cycle. when this doesn't work it's likely diagnostics won't either ..... and if they don't you need a board. Lemme know and I'm happy to provide parts info and replacement instructions. They are pretty easy to install. Thanks!

Repairman1981, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4548
Experience: 7 years Repairing Appliances, Factory Trained in Several Major Brands
Repairman1981 and 6 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.