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The dishwasher is very quiet, but I don't hear it. I can tell it is not pumping because I don't hear the water in the air gap. Should the impeller be free spinning when turned?
ok, so I can check with the multimeter if there is 120 V at the pump motor when it is in the drain cycle?
OK, that may take 15 min or so, I have to start the dishwasher on rinse and hold and wait about 9 min for it to pump out. can I shut the water off to the dishwasher so that it doesn't take in any water so I can leave the fill hose off per the video?
it is electronic. It has the the on/off, menu, + - Start
it is a SHE99C05UC
I have the water out of the sump. I used a wet/dry vacuum to evacuate the water. When I run a cycle, can I turn the water off so it doesn't take any in? The video said to remove the inlet hose, and If I remove that, I think the water will come back out making a mess.
Also, I have two of these dishwashers in my kitchen. Same model. Should I take the pump off the one that is working and replace it with the suspected bad one to see if that works?
OK, let me try that, I will be back in a bit
Ok, I put the pump from the second machine onto the one that was not working and it appears to be working now, I pumped a little water in then cancelled the cycle and pumped it out. There was no water left in the bottom of the machine
sorry, that didn't fix it. I let it fill up completely on a rinse and hold and when I cancelled the cycle, it still didn't empty even though I could feel the pump running. It would run for 10-15 sec, stop, do the same again and stop and then it finished the cycle and there is standing water in the dishwasher
an air gap then to disposal