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Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3320
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
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my oven and broiler both went out at the same time, what would

Customer Question

my oven and broiler both went out at the same time, what would cause this? i just replaced the bake element a year ago and i just replaced the heating censor.
Submitted: 1 year ago.
Category: Appliance
Expert:  Randy 43 replied 1 year ago.

Randy 43 :

hi can you give me the model#? thx randy

Customer:

fef339fsc

Randy 43 :

top burners work fine? both bake and broil have no heat at all? correct?

Customer:

Yes that is correct.

Randy 43 :

did the elements go out at the same time?

Customer:

yes they did.

Randy 43 :

this wasnt after a self clean cycle was it?

Customer:

will you be able to help me?

Customer:

I dont have a self cleaning oven.

Randy 43 :

im eliminating possible causes , and if it didnt happen after selfclean ,then the only possible cause would be the board ,this is the only part both elements share, the power is good because the top elements are ok ..you need a new circuit board

Randy 43 :

Oven Control BoardNNN-NN-NNNN      Alternate Product View

Customer:

How hard is that to replace if i were to do it myself?

Randy 43 :

not hard , you take the rear panel off and it screws into the frame ,just replace wire connectors

Customer:

Is it exspensive?

Customer:

Thank you so much for your help. This thing has been driving me crazy. Have a good evening.

Randy 43 :

$110 approx , no problem good luck

Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3320
Experience: 20 yrs experience 18 in home,gas license , refrigeration expert
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