Sorry, the "5 /6" pin connector I was referring to was the six pin connector on the motor control. According to the tech sheet attached to the machine, if the voltage is zero between the 5 and 6 pins on the 6 pin connector on the motor control, the problem is either a bad door switch or bad timer.
So you're saying that the problem is not the timer or the door latch switch but the motor control board itself?
the drain pump works fine. There is not agitation. My model had a fuse on the end of the mcu board. I didn't check it but it didn't look like it was burned out.
I'll see if I can test the fuse.
ok. at work now but will test tonight.
if the fuse is open and i replace the fuse, do you think that will fix the problem?
what causes the fuse the blow?