How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask romr2009 Your Own Question

romr2009
romr2009, Repair Technician
Category: Appliance
Satisfied Customers: 1782
Experience:  32 years practical systems experience: computer/phone, automotive, appliance, & electrical control
24179821
Type Your Appliance Question Here...
romr2009 is online now
A new question is answered every 9 seconds

Our 12 year old Bosch problem is the cycle seems to go and

Resolved Question:

Our 12 year old Bosch problem is the cycle seems to go and go and go; it will show 1 minute left but there is still water in it and it goes like that for an hour. Repair or replace?
Submitted: 1 year ago.
Category: Appliance
Expert:  romr2009 replied 1 year ago.
Hello Sir or Madam and thanks for choosing the JustAnswer.com Appliance category.

Specific model number?

Customer: replied 1 year ago.


I am not at home so do not know the model #.


But to add more; sometimes it works fine. Other times it runs for hours and shows 1 minute left and still has water in it and still runs....I left the house the other day and found it that way 4 hours later; normal cycle is 2 hours. I am not pleased with Bosch dry cycle......never have been for 12 years. Fixable or replace?


 

Expert:  romr2009 replied 1 year ago.
  • In that case, replace and go with Whirlpool and make sure they install an air gap (and a new hose) above the sink prior to draining into the garbage disposal.

Customer: replied 1 year ago.


Are you saying it sounds like it's not worth having a repairman out to look at it and "fix" whatever is wrong? We have an air gap valve already plus a plumber put a new hose in last month.......but just want to be sure I understand. Don't bother to fix it? I can live with it not drying to my desire if it is fixable for a "smallish $ amount".....


Any guess what is wrong and cost to fix?

Expert:  romr2009 replied 1 year ago.
  • If it is intermittent, the controller may be bad.
  • Due to the age of the unit the pump/motor assembly will not last much longer.
  • The repairman needs at least $100 profit to make it worthwhile.
  • With parts, tax and labor, you are looking at the $200 range for this repair.
  • The pump/motor replacement is another $250.

-----

 

Time for a new one.

 

 

 

Customer: replied 1 year ago.


Now I am happy with your response and answer; the more info the better for my analytical brain!


Thank you.

Expert:  romr2009 replied 1 year ago.
You are welcome!

romr2009, Repair Technician
Category: Appliance
Satisfied Customers: 1782
Experience: 32 years practical systems experience: computer/phone, automotive, appliance, & electrical control
romr2009 and 2 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances