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Hi there and thank you for choosing this service.
Rotate the drum by hand then try seclecting a cycle, tell me what it does?
just give the the drum one full turn please
ok one min.
Sure, take your time.
its kinda hard to turn the drum but it does rotate..i press the start button and ther is a humming sound coming from the back of the dryer..but the drum doesnt turn
Okay, so based on your problem it really sounds like your motor has shorted out. about how old is this model?
Do you know if it's still under warranty?
Okay, this comes down to only two compoents either the control board or the motor has shorted out but of course that was due to the flood incident.
Could you post the model number to the dryer please?
I would like to get you the price on both components so that you can decide on whether you would like to have it repaired.
ok thank you
Sure, no problem. be right back.
Thank you for waiting.
The motor will cost you $116.00 online plus labor which would be about another $150.00 moreless. i think it is worth the repair but then again that is up to you to decide on.
would you like the part number for that?
ok its sounds like it is worth repairing..i would like to know the part number thanks
Sure, here you are. you can get it online at www.repairclinic.com
part. Number 4681EL1008A.
I hope that this has been helpful.
yes its been very helpful thanks alot
You are welcome, please rate my answer before you go. have a great weekend.
ok i will..you too