How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask The Home Smithy Your Own Question

The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9508
Experience:  30 years repairing appliances
Type Your Appliance Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

I have a whirlpool w8rxegmw fridge the compressor is not running

Customer Question

I have a whirlpool w8rxegmw fridge the compressor is not running both fans do run, compressor windings all measure about 6 ohms and open to ground what else should i rule out before replacing inverter box
Submitted: 1 year ago.
Category: Appliance
Expert:  The Home Smithy replied 1 year ago.

Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.

The hard start capacitor, and start relays are the usual suspects for a no start issue. If they are good then the board is next.

Please let me know if you have additional questions. If not please sel;ect a positive rating.

Thank you.

Customer: replied 1 year ago.

this has an Embraco VEGY 8H compressor I dont believe it uses standard relays and caps just a 220 dollar control board its variable speed what should the trigger voltage be, if it does have a stsrter and cap where would they be

Expert:  The Home Smithy replied 1 year ago.
You are missing three digits at the end of the model number. I need to know what they are, please.
Customer: replied 1 year ago.

the full number is XXXXX

Expert:  The Home Smithy replied 1 year ago.

Thank you. FYI: the site is getting glitchy for some reason. Our engineers have been informed and are working on the problem. If I do not reply to you it is because of that, and not because I have abandoned you.

.

Customer: replied 1 year ago.

ok

Expert:  The Home Smithy replied 1 year ago.

Well smoke my resistors and check my high pressure! New stuff coming out again. (groan!) Time for an update class (800 bucks +/- 200)!

If the compressor ohms out ok, and there is power going into the inverter it must be the problem.

Unfortunately I dont have any know how about the inner workings of the part so I really can not guarantee that replaceing it will solve the problem.

There is a web site that allows returns of installed electronic parts. http://appliaqncepartspros.com is the only one that will let you. At least this way you wont lose any money (other than S&H) on the part.

Please let me know if you have any other qestions. I will be happy to answer them for you.

If not please select a positive rating of my service.

Thank you.

Customer: replied 1 year ago.

do you have a wiring diagram for this model or know where i could find it nothin inside any of the panels ive opened

Customer: replied 1 year ago.
Relist: Other.
not familiar with variable speed compressor controls
Expert:  applianceguy replied 1 year ago.
Hi, check on back of toe panel for wiring diagram
Expert:  applianceguy replied 1 year ago.
If you have power to the inverter and the compressor checks out ok, you have nothing left but the inverter.
Expert:  The Home Smithy replied 1 year ago.

Okay. I found the tech sheet for this unit. It has the diagnostics tests for the control board. This will prove out whether it is the board or inverter.

Please click here to download a copy.

 

Please let me know if you have any other concerns.
If not please select a positive rating at this time. Doing so will not close your question, and you may ask all the followup questions you like, after you rate me, at no additional charge.

Thank you.

The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9508
Experience: 30 years repairing appliances
The Home Smithy and 2 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

thanks for digging up the tech sheet but it came thru password protected can you send me an unlocked copy

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.