Ok great this tells us what the problem is,
The meaning of the error code is listed below.
|F/11 || |
Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
- Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
- Check the Drive system for any worn or failed components
- Check MCU
- Check CCU
- Check Motor
- Check Wire Harness
What has likely happened is a wire has come loose between the CCU and MCU.
Take the top off the machine, then pull the wire harnesses from the CCU, re-seat all the wire harnesses then take the panel off under the door, you will see the MCU (motor control) screwed to the floor of the machine, pull all the wire harnesses from the MCU then re-seat them (plug them back in)
This should clear the problem.
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