How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73368
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I am having a devil of a time with a GE gas range (JGBS07PEH1WW).

Customer Question

I am having a devil of a time with a GE gas range (JGBS07PEH1WW). I can get the stove burner's lit and working, but the oven has been another story. I have replaced the igniter, and replaced the safety valve, and the regulator, and cleared the line to the safety valve, and cleared the bake burner tube, . . . but I am still not getting the safety valve to open and allow gas down the bake burner tube. I need some help in getting this safety valve to open and light the gas burner tube. What am I missing??
Submitted: 3 years ago.
Category: Appliance
Expert:  Tyler Z. replied 3 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Is the igiter glowing at the bake burner when you turn the oven to bake?

Customer: replied 3 years ago.

Oh, my, yes!! glows a bright yellow, beyond orange.

Expert:  Tyler Z. replied 3 years ago.
OK and does broil still work?

Customer: replied 3 years ago.

No broil tube. Just has the single bake. And I have also replaced the riastat and temp probe.

Expert:  Tyler Z. replied 3 years ago.
There is no reason to replace the reastat or temp probe if the igniter is glowing.

Do you have and amp clamp to test the amperage that the igniter is pulling?

Customer: replied 3 years ago.

Yes, and I am getting 3.4 Amps. I have read that the range needs to be between 3.3 to 3.6 Amps.

Expert:  Tyler Z. replied 3 years ago.
OK perfect, so that is a good reading. Unfortunately that only leaves the gas getting to the oven or the oven gas safety valve. The stovetop is still working which means you're getting gas so that only leaves the oven gas safety valve. I know you said you replaced it already, but there is absolutely nothing else that can cause the valve to not open up since the igniter is glowing and drawing 3.4 amps. Do make sure you give the oven 2 minutes for the valve to open, although if you're gone through the trouble of replacing all these parts, I'm assuming you've given it longer than 2 minutes.

Customer: replied 3 years ago.

And yes, . . . I have let the igniter glow for as much as 20 minutes. I will look to replace the safety valve again, and see if possibly the valve is bad.


Could the wiring harness have a break somewhere I'm not seeing??

Expert:  Tyler Z. replied 3 years ago.
No, there is not a problem with the wiring harness or the igniter wouldn't glow. Absolutely NOTHING can cause this problem except the safety valve based on what you have told me.

Related Appliance Questions