Appliance Repair Questions? Ask a Technician for Answers ASAP
Can you tell me more about the fix kit? Is it free, or how much - approximately - does it cost. Also, more importantly, how complicated is the installation. I am reasonably competent in most household repairs (washers, dryers), but have never been "inside" a refrigerator. Hopefully, just some sort of shield around the tank.
Also, I see the water tank behind the crispers. That looks like a very long process with the hair dryer
About the temporary hair-dryer fix. Is that done in place, or should the tank be removed? Are we talking about a half hour with the hair dryer? Or is the freeze up just partial. Some water comes through, but just a trickle.
I have ordered the kit. Looks like just a strip of insulation.
Hello again. I received the kit, and the instructions were certainly straightforward. Two problems, however. With the insulation strips in place on the back edge of the crisper frame, the frame cannot be re-installed; it projects too far out into the body of the fridge. There is already a factory-installed styro-foam barrier against the back wall of the refrigerator at where the frame fits against, preventing this. Or should this factory foam be removed? (It has written on it "do not remove"). The second problem is that the deli housing in the back wall does not have a depressable tab on the side, and does not look like it can be rotated downward as per the kit diagram. Nor do I see how I can pull it outward from where a fixed tab on it fits into the back wall. These parts are fairly weak plastic, and the last thing I want to do is break a part. What next?
OK, computer problem fixed, and I have your response. I am having difficulty getting at the air hole. The kit instructions talk about depressing a tab on the side of the air housing, but out unit does not have a depressible tab. The housing does have a fixed tab IN THE BACK that fits into a small slot on the back wall, preventing the housing from being pushed down. I have tried gently to pull the housing toward me to disengage this tab, but I don't want to force anything. So now, I don't know how to get at the famous air hole in order to plug it. Incidentally, what size should the hole be reduced to? A needle is pretty small; the kit instructions call for a hole the size of a nr. one screw driver. I would guess that to be about 2-3 mm.
Will do. Will tale a few minutes.
I sent a response that I was unable to attach my photos. The "clip" attach tool requires a url. My photos do not have a URL. I tried a couple of copy-and-paste methods, but the response screen would not accept them. So I have no idea how to send you the photos, unless you can explain how I can attach them to this screen, or I have an e-mail address I can send them to.
There is no browse button, and none appears when I press on the clip button. This is very frustrating. Sorry.
Attachments are only available to registered users.
Will do. Thanks for your patience. Incidentally, the screen that opens when I press on the dialog "clip", is not the screen you showed; however, there was an icon on my screen that turned out to be the browse button, but I had to highlight it before is said "browse".
I guess we wait a few days to see if the problem is solved. I will get back to you then and let you know if the problem is solved. Is that the way I should handle this?
Still have the problem. As before, a loud chattering noise and flow reduces to a trickle. Doesn't occur all the time. Both refrig and freezer are set on 3. Just two of us in the house, no kids, so doors are not opened a lot.
I should add that we have had he refrigerator for about 4 years. This problem just started within the past year, so it would seem something has changed in it since new. The changes you suggested would seem to apply to a condition existing when we bought it. Does this help?
Hello again. Since we last talked, I have replaced the solenoid valve, but that did not solve the problem. The actual noise is coming from the filter unit in the upper right inside. I do not use a filter; i just keep the unit-supplied plug in it. i removed the plug, and then re-inserted it tightly. Worked again for a day, then the chatter is back. Any new thoughts?
It looks like this means disconnecting the two water lines on the back of the refrigerator, but I don't see how the filter housing is secured to the top of the unit. Probably one of those simple things that are just not obvious. Doing it wrong breaks something. Guidance?