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Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9879
Experience:  Appliance tech 4 years
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My Bosch Nexxt 500 plus series machine does not go through

Resolved Question:

My Bosch Nexxt 500 plus series machine does not go through the final spin, so the water are not drained. Any idea what is wrong with it?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Man replied 1 year ago.
Hello. Thank you for choosing Just Answer. I will be helping you with your question today.

Do you have standing water left in the tub?
Customer: replied 1 year ago.

Yes, there are standing water left in the tub. Also, the door does not open and i can't remove the load that I put in today

Expert:  Appliance Man replied 1 year ago.
Ok the washer wont spin unless all the water has drain out of it. It sounds like you have a clogged drain filter. Here is a video that will show you how to clean the filter. CLICK HERE
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9879
Experience: Appliance tech 4 years
Appliance Man and 2 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

Hello again, My husband went through this process a day ago, but yet the problems remains.

Expert:  Appliance Man replied 1 year ago.
This time when he removes the cap have hime try to turn the impeller on the pump to see if it is stuck.
Customer: replied 1 year ago.

My husband said that he did that as well, and it wasn't stuck.


Perhaps I should mention that the machine is rinsing and draining some of the water out but not all.

Expert:  Appliance Man replied 1 year ago.
Did he find in thing in the filter?
Customer: replied 1 year ago.

Just small amounts of debris and sludge

Expert:  Appliance Man replied 1 year ago.
Ok the impeller might have been damaged. Make sure the drain hose isn't clogged or kinked. If that is ok you will have to access the hose from the tub to the pump and make sure it isn't clogged. If all the hoses are clear then you will need to replace the drain pump.
Customer: replied 1 year ago.

Thank you, XXXXX XXXXX check now.


As i do not live in the USA, I will have to order the part online, can you help me locate the drain pump part number? the machine model number is XXXXX and the serial is XXXXXXXXXXX(NNN) NNN-NNNN/p>

Expert:  Appliance Man replied 1 year ago.
You can order the pump from this link. CLICK HERE
Customer: replied 1 year ago.

Thank you, XXXXX XXXXX check the hoses if they are clogged.

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