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Hi my name isXXXXX have been an appliance service repair tech since 1992.Do you have the complete model number? Should be located inside the lid or door.Thank you
model number 23032101
serial number CP0141797
This problem is going to be in the water level control or the tube that connects to the control may be partially clogged. I know it is not completely clogged because the washer will overflow but if it is partially clogged the tube can retain pressure essentially fooling the water level control into thinking the tub is full, metaphorically speaking. Part# 3366845Parts diagram:http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Washer-Parts/Model-11023032101/0582/0153200/P0209177/00002?blt=06&prst=0&shdMod=11023032101Good video on youtube at 30 second mark shows how to gain access to the control area where the pressure switch even though this video is about a lid switch :http://www.youtube.com/watch?v=MFsvLiuTniU&feature=share&list=PLF769380804F594C6Hope this helps!
What do I do to unclog it?