Appliance Repair Questions? Ask a Technician for Answers ASAP
Please provide help with just how to check if fill tube is frozen. We have seen where it is in the back of the freezer compartment where it enters the ice maker.
This will take some time. Unfortunately, we can't do it immediately. Probably in about 15 minutes. Okay? Thanks
Sorry about the delay!
Still working on trying to get the ice out of the water supply tube. Have removed everything in the freezer compartment, dropped the ice maker, removed the panel in the back of the freezer compartment, used an air dryer to melt ice in the water supply tube. Right now, we are letting the thing warm up as much as possible before reassembly and starting the freezer up.
Two items that we discovered in the process: 1) There is a two wire (red and black, looks like low power wiring) plug behind the kick panel at floor level that isn't plugged in. We suspect it powers the small fan underneath the fridge. However, can't find a place to plug it in. Do you have any suggestions? 2) The control panel at the top of the fridge doesn't do anything. The temperature indicator keeps blinking a series of bars in sequence. Any reason why control panel isn't responding?
Would either of the two new items cause problems with the ice maker?
Sorry to disappear, but the problem that you helped us with was on my son's fridge in Chicago that we were trying to fix while I was visiting him. We spent today getting back home to St Louis. The ice started flowing late yesterday and this morning before we left, the ice tray was filling up nicely. Very happy with your help and the patience to put up with our on again, off again efforts.
Obviously this is not suppose to happen. Is there any way to ensure that the fill tube doesn't freeze up in the future? There is a valve in the water line which I am guessing should be shut off if they are away for a while, like a week or two. Any other suggestions?