How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Man Your Own Question
Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9896
Experience:  Appliance tech 4 years
Type Your Appliance Question Here...
Appliance Man is online now
A new question is answered every 9 seconds

The door lock on my Kenmore oven has been activated and the

This answer was rated:

The door lock on my Kenmore oven has been activated and the self clean cycle is not running. How do I unlock it?
Hello. Thank you for choosing Just Answer. I will be helping you with your question today.

Is the door locked closed or can you open it?

Do you have the model number?
Customer: replied 3 years ago.

Yes the door is locked closed and no I can't open it.


It is either an ES335 or a(NNN) NNN-NNNNdepending on which owner's manual document I'm looking at.

Ok the model number is XXXXX(NNN) NNN-NNNN

Try turning the breaker off to the oven for 5 minutes and then turn it back on. This might reset the control board and unlock the door. Did that work?
Customer: replied 3 years ago.

No, that didn't work.

You have a bad door lock then and will need to replace it.
Customer: replied 3 years ago.

Is there a way to open the door without destroying the door/oven?

I slide a piece of cardboard between the door and the oven on the right side. Then I slide the cardboard to the left to force the latch over and then pull out on the door.
Appliance Man and 2 other Appliance Specialists are ready to help you

Related Appliance Questions