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Hi, welcome to Just Answer. My name is XXXXX XXXXX I look forward to helping you! When you turn it on, can you hear the compressor start? May I please have your model number so I am able to provide you with accurate, model specific information?
hello Kelly, sorry for my late reply... model number is XXXXX when i turn it on it sounds like a fan blowing...the compressor is working but hard to hear it clearly ascits mounted on side of house near the roof. cheers
thank you... any suggestions on who i should use to address the problem?
Yes it is