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Chas
Chas, Home Appliance Technician
Category: Appliance
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Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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I have KitchenAid Superba convection oven, gas. Getting error

Resolved Question:

I have KitchenAid Superba convection oven, gas. Getting error code PF. Oven will not work.
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.
What happens when you press cancel on the unit?.
Customer: replied 1 year ago.
I don't think anything on the touchscreen works. It hasn't worked all day. However, a few hours ago it came on with the error code PF. Now nothing. Let me go and be sure of the cancel button.
Expert:  Chas replied 1 year ago.
Also unplug the unit from the wall for 5 minutes and see what happens when you plug it back in, it should still come up with PF but eh cancel button should make it go away.
Customer: replied 1 year ago.
OK I am going to try that right now. How do I contact you if it doesn't work, or do you wait?
Expert:  Chas replied 1 year ago.
I am waiting here to see, we will figure this out yet????
Customer: replied 1 year ago.
OK, it's unplugged.
Expert:  Chas replied 1 year ago.
No plug it in, PF should come up again, then press the cancel button to turn on the display properly.
Customer: replied 1 year ago.
No luck.
Expert:  Chas replied 1 year ago.
I need the model number

Find Your Range/Stove/Oven Model Number
Customer: replied 1 year ago.
(NNN) NNN-NNNN?
Expert:  Chas replied 1 year ago.
This is not the number it should begin with 3 letters, is this a wall oven or a range?
Customer: replied 1 year ago.
Range. Let me double check the number. We may have an electrical problem.
Expert:  Chas replied 1 year ago.
okay
Customer: replied 1 year ago.
could we take about a 30 minute break?
Expert:  Chas replied 1 year ago.
I will be here for you when you return, no problem, have a cold drink on New Years eve, you have my permission...
Customer: replied 1 year ago.
Guess what? No electric to the outlet. If we plug into another outlet, it works. When we plugged it in, it still said PF, but it let us cancel. Should the PF go away if the outlet is changed?
Expert:  Chas replied 1 year ago.
Only after you press the cancel button
Customer: replied 1 year ago.
OK then, we aren't using the oven right now. Thank goodness for gas grills. As far as I know, that takes care of us for today. Thanks for your help.
Expert:  Chas replied 1 year ago.
Your Welcome.
Chas
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May you have a Happy New Year to you and your Family!Laughing

Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15856
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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Chas
Chas
Appliance Technician
15856 Satisfied Customers
Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech