How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

GE Microwave/Oven combo (JTP86SHSS) - microwave stopped heating.

This answer was rated:

GE Microwave/Oven combo (JTP86SHSS) - microwave stopped heating. The microwave control board takes commands - the unit comes on - the turntable turns - the microwave does not heat

Hello, Thank you for using this service, I will be helping you with your problem today

Good afternoon,. unfortunately this is all to common on this model. the magnetron has failed. this is what heats the food and produces the microwaves. this is not a cheap item however. $193.85. also this should be replaced by a trained tech because microwaves are extremely dangerous to work on. even with the microwave unplugged it can store a lethal amount of voltage in the high voltage capacitor. In a lot of these repairs people choose to replace the microwave rather than repair it because of the cost but thats up to you. average service call cost is around $90-$100 . hope this helps, thanks , Bryan

Bryan and other Appliance Specialists are ready to help you

Related Appliance Questions