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Appliance Parts
Appliance Parts, Home Appliance Tech
Category: Appliance
Satisfied Customers: 257
Experience:  Appliance tech since 1992. Factory authorized
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We have a 6 year old GE Refrigerator. GE Profile Artica

Customer Question

We have a 6 year old GE Refrigerator.

GE Profile Artica Model#: PSC23NSTA SS

Cooling and Freezer are not working. There is power to the unit as the light is on when I open the doors, but the temperature indicators are all blank inside the indicator lights on the outside of the Freezer Door (Ice and water) are also out.

What is the cause, and is this something I can fix?
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Parts replied 1 year ago.
Hi my name isXXXXX have been an appliance repair tech since 1992.
With the symptons you described, the mother board has failed. This board is located on the back lower portion of the refrigerator. You will have to gently pull the refrigerator out and find the small access plate and remove part# XXXXX
Here is a diagram: https://genet.geappliances.com/IPCNet/Dispatcher?REQUEST=GEAIPCNETGETPDF&file=00000000/00047800/00047883.p02.pdf&modelNumber=PSC23NSTASS

Easy to remove and replace , wire to wire harness connections.
Here is a good video on the replacement board instructions:
http://youtu.be/9dPDW0hlja8

The part is #801 on diagram.

You can use Repairclinic.com to purchase it or use Google search fro best price shopping.

Hope this helps you.
Rating my response does not close this question. After you rate me you can continue to ask follow-up questions at NO ADDITIONAL CHARGE. If you need anything else, please just let me know at any time.
Appliance Parts, Home Appliance Tech
Category: Appliance
Satisfied Customers: 257
Experience: Appliance tech since 1992. Factory authorized
Appliance Parts and 7 other Appliance Specialists are ready to help you
Customer: replied 1 year ago.

What is the ball park cost for this part?

Expert:  Appliance Parts replied 1 year ago.
MSRP is $175.50. :
http://www.repairclinic.com/PartDetail/Main-Control-Board/WR55X10942/1531075

Thanks!
Expert:  Appliance Parts replied 1 year ago.
I hope this helped you, i do not see a rating from you yet. The answer is expiring, and without the rating to me at least 3 stars or more, i do not get compensated. So please if this helped you, please help me. Thank you so much in advance, Rick

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