Hello, Thank you for using this service, I will be helping you with your problem today
can you recheck the model number ? its not comming up. please get the model number from inside the refrigerator section on either the side wall or ceiling.thanks , Bryan
The refrigerator is 300 miles north at my ranch house. That was the model number given to just answers back in June 2012. The technician saud I needed the defrosting sensor on the coils and I replaced that. It still has the same problem. I am sure that is the model as I did a cut and paste from the original request to just answers.
Hey Bryan Sorry, the model is It is a model GB2SHDXTS01
Hey Bryan Sorry, the model is It is a model GB2SHDXTSyou will need to remove the inside back panel inside the freezer and replace the defrost thermostat (bi-metal) thats hooked on to the coil behind the panel, the part number is W10165425which cost about $23 and you can get it at a local appliance parts dealer near you ,,, thanks
I will be at my northern nevada home this evening and i do have a meter. Where is the defrost heater located? Also, where is the circuit board in case I replace both of them
Hey Bryan, Sorry to hear about Larry. Where and how do I get to the defrost heater. I know how to get to the thermostat I replaced.
yes the heater is right in the freezer also. you will see it wrapped around the coils. test that and if its good replace the control. its the part you set the temps with in the refrigerator section. heres a link to that. http://www.repairclinic.com/PartDetail/Main-Control-Board/12868513/1472681?modelNumber=GB2SHDXTS01 thanks for your condolences for Larry, it was a shock. he was diabetic and I guess passed in his sleep. thanks, Bryan
Hey Byryan, I checked the heater wire and it had continuity. I ordered a cotrol board that will be in this week. I hope that fixes it. I would like this case to remain open until I get the problem solved if thats OK. Let me know. Thanks