Hi my name isXXXXX have been an appliance service tech since 1992.Do you have a ohm/volt meter by chance?
Without an ohm/volt meter we would be guessing a Board in the dispenser, the micro switch behind the dispenser, the auger motor itself is shorted or froze up. Have you remove the bucket and closed the door to see if you hear it running when activated?
Moved to message board, please reply here. Thank you
I removed the bucket and pushed in the switch and the unit on the back wall turns. I put the bucket back in and it seems to bind up like the auger in the bucket won't move.
so the part WR17X11419 is this the whole bucket? Is there a way to fix it?